Get in Touch With Us

Got a question about something you have read on investinsouthampton.co.uk, spotted an offer that has changed, or want to flag an issue with one of the casinos not on Gamstop we cover? This page explains the best way to reach us and what happens once your message lands.

How to Get in Touch

Email is the most reliable route to our editorial team, and it is the one we check daily. Send your message to [email protected] and try to give us a little context up front — for example, whether your query relates to a specific brand from our list, a bonus term, a payment method, or something else entirely. That helps us route it to the right person and reply faster.

We aim to answer within a couple of working days. During busier periods, such as when we are reviewing a batch of new casinos not on Gamstop, it may take slightly longer, but every message gets a genuine reply from someone who has actually read it.

What We Can Help With

• Questions about our reviews — If anything about how we rate and rank sites such as Betmica, Kikibet or Betninja is unclear, ask and we will explain our reasoning.
• Corrections and updates — Bonus terms, spins totals and welcome offers change often. If you notice something at one of the listed brands that no longer matches what we have published, let us know so we can look into it.
• Content suggestions — If there is a topic you would like us to cover in more depth, whether that is how deposits work, which games are on offer, or how self-exclusion tools function outside GAMSTOP, we are happy to hear it.
• Partnership or editorial enquiries — If you represent a brand or publication and want to discuss working with us, tell us who you are and what you have in mind.
• Support and self-exclusion queries — If you or someone you know is looking for guidance on managing play, mention this in your message and we will point you towards relevant resources.

Before You Write In

A quick check first can sometimes save you a wait. Our guide to trusted non Gamstop casinos in the UK covers the questions we are asked most: how these sites differ from UKGC-licensed operators, what payment methods are typically available, how welcome bonuses are structured, and what to check before signing up. If your question is answered there, you will get your information immediately rather than waiting on a reply.

What Happens After You Message Us

Every email is read by a real person on our team, not a bot. We look at what you have sent, check it against our current records, and get back to you with a proper answer rather than a template response. If your enquiry needs input from more than one person — say, it touches both an editorial rating and a factual correction — we will loop in whoever can answer it properly, which may add a day or two.

We are 18+ focused content, and every response we send reflects that: we do not offer personal betting advice, financial guidance, or any promise about outcomes at any of the sites we cover.

Our Commitment to Accuracy

Offers, bonus percentages and free spin counts at operators like Smash Casino, Rivo or Daytonaspin can change without much notice, and we rely partly on reader feedback to keep our pages current. If something you see on investinsouthampton.co.uk does not match what a casino is actually offering, telling us helps every other reader who visits after you.

Thanks for taking the time to reach out. We read everything that comes in and will get back to you.